Report Technician Job DescriptionJob Summary:At TempWorks, the Report Technician is responsible for analyzing data, generating reports, testing applications, and managing integrations. This role requires significant knowledge of TempWorks’ proprietary software, including both the user interface (UI) and back-end systems, such as API capabilities and the SQL database schema. The technician will work with databases, spreadsheets, and reporting tools, collaborating across departments to troubleshoot and enhanc...
Support Analyst Job DescriptionJob Summary:At TempWorks, the Support Analyst is responsible for providing support to end users of a proprietary Microsoft SQL Server-based software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution.General Respo...
